Once you’ve done your research and chosen a vehicle logistics company to transport your car, you’ll want to find out more about the service they offer. Here are some of our top tips for questions to ask your chosen vehicle logistics company.
How do you charge?
Probably a question at the forefront of your mind is how the company charges. The factors which a company may use to calculate cost includes distance, so how far your car is being transported and the cost can vary depending on the route which needs taking. Other factors include the type of vehicle you’re having shipped, if there are multiple vehicles and if this requires a larger type of car transporter.
Can you provide free quotes?
An important consideration so you know what you’ll be paying in advance and so there are no surprises once the delivery is complete.
Are there any ‘hidden costs’?
When receiving a quote, you’ll need to know if everything is included in the price or if you should expect any additional costs along the way.
Are you registered and licensed?
Make sure before agreeing to ship your car with a vehicle logistics company that they are fully licensed, reputable and have the correct documentation to be able to legally and safely transport your vehicle. If they’re not and if anything were to go wrong, you would have no legal protection.
What insurance cover is in place?
To ensure the safe delivery of your car, you need to be aware of exactly what is covered by the company’s insurance in case of any damage. Car transport companies will carry out checks before and after transportation which will report on any marks or scratches. It’s a good idea for you to do the same before you hand over your car. If you’re not happy with the level of cover, find another company or take out additional cover yourself.
What happens if my car gets damaged during transit?
In case of any accidents or damage to your car, you need to know what the process is. What does the company do about it? How do you make an insurance claim? Will this be covered under their insurance policy?
What should I do to prepare for my car transportation?
Ask what you need to do to prepare your vehicle for transportation. Usually, you will need to remove all personal items from your car as they won’t be covered by insurance if anything happened to them. Companies may have regulations about your fuel level too for weight purposes. Inspect your vehicle’s condition yourself before transportation too.
When can I expect my car to be delivered?
At Quinns, we are able to give an estimated time of arrival for vehicle delivery so you can plan around the estimated time. We have a tracking system to keep you updated of any delays. We will also provide Proof of Delivery when your car shipping is completed.